Privacy Policy
This Privacy Policy describes how Two Friends Coaching & Consulting ("we," "us," or "our") collects, manages, stores, uses, and discloses your personal information. It outlines the privacy framework within which we operate and should be read in conjunction with any supplementary privacy policies and implementation procedures that we may introduce or update periodically.
If you disagree with the terms of this policy, please refrain from providing us with your personal information.
YOUR PERSONAL INFORMATION AND PRIVACY
Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. It also details the physical, electronic, and security measures we employ to protect it. However, by providing personal information through this website, you accept the inherent risks of dealing over the internet and agree not to hold us responsible for any breach of security unless we have violated a law, acted with gross negligence, or deliberately defaulted on our duties to you.
We reserve the right to disclose de-identified information about users to third parties. Complaints about privacy matters are taken seriously, and our complaint-handling procedure is outlined in this policy.Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. It also details the physical, electronic, and security measures we employ to protect it. However, by providing personal information through this website, you accept the inherent risks of dealing over the internet and agree not to hold us responsible for any breach of security unless we have violated a law, acted with gross negligence, or deliberately defaulted on our duties to you.
We reserve the right to disclose de-identified information about users to third parties. Complaints about privacy matters are taken seriously, and our complaint-handling procedure is outlined in this policy.
DEFINITIONS
• Information and Records: This policy covers electronic or physical records but excludes publicly available information and employee records under privacy laws.
• Personal Information: Information that identifies you or can reasonably be used to ascertain your identity.
• Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data
WHAT TYPES OF PERSONAL INFORMATION DOES BALANCE NUTRITION COLLECT AND HOLD?
Depending on your interaction with us, we may collect:
• Your name, gender, and date of birth
• Email address, occupation, and job title
• Business information related to your coaching needs
• Technology used to access our services
• Residential or mailing address
• Phone numbers
• Government-related identifiers (where legally required)
• Bank account or financial details for payment processing
You may refuse to provide personal information, but this may affect our ability to fulfill our obligations to you or provide access to our services. You may use anonymity or pseudonyms when interacting with us, though this may limit the services we can offer.
WHY DOES BALANCE NUTRITION COLLECT, HOLD, USE, AND DISCLOSE PERSONAL INFORMATION?
We may collect, store, and use your personal information to:
• Provide services or information relevant to you
• Process coaching program enrollments and service orders
• Handle billing, payments, and compliance
• Assess creditworthiness or employment applications
• Create and manage an online profile for our services
• Determine eligibility for special offers or promotions
• Respond to inquiries and comply with legal obligations
We may disclose your personal information to:
• Trusted business partners and affiliates
• Electronic payment service providers
• Government agencies or authorities, where required by law
• Technology providers, business advisors, and marketing consultants
• External auditors and legal representatives
• Potential business buyers in case of a sale or merger
Certain situations allow us to disclose personal information without consent, such as preventing imminent threats to health or safety.
USE OF THIRD-PARTY SOFTWARE
Our website may use third-party services and technologies that collect personal information independently. These may include:
• Google Analytics (for website traffic analysis)
• Email marketing platforms (for newsletters and updates)
• Payment processing services (for secure transactions)
We encourage you to review the privacy policies of these third-party providers, as their data collection practices are beyond our control.
DIRECT MARKETING
We may use your personal information for marketing purposes, where you have provided consent (implied or explicit).You can opt out of receiving marketing communications at any time by:
• Clicking the "unsubscribe" link in any email we send
• Contacting us directly at [email protected]
We do not sell or rent personal information to third parties for their marketing purposes.
CROSS-BORDER DISCLOSURE OF PERSONAL INFORMATION
Personal information submitted through our website may be stored in Cloud-based systems.
We may share your information with overseas third-party service providers that provide:
• Cloud software and maintenance
• Training and coaching support services
• Data infrastructure and storage solutions
By providing personal information, you consent to these disclosures. While we take steps to ensure security, we are not liable for non-compliance with U.S. privacy laws by overseas recipients
HOW WE SECURE YOUR PERSONAL INFORMATION
We take reasonable security measures to ensure that the information we collect is accurate, complete, and secure.
Our security measures include:
• Encryption and password protection for electronic data
• Restricted access to personal information within our team
• Secure physical storage of hard copy records
Despite our efforts, no method of data transmission is 100% secure, and we cannot guarantee absolute protection against data breaches.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
You have the right to request access to, or correction of, your personal information.
To submit a request, email us at [email protected] with:
• Your name and contact details
• A description of the information you wish to access or correct
We will respond promptly, provided that granting access does not impact the privacy rights of others, is not frivolous, unlawful, or unverified.
COMPLAINTS
If you believe that your privacy rights have been breached, we encourage you to contact us immediately.
Email: [email protected]
Phone: 907-317-4566
Address: 3008 Leighton St, Anchorage, Alaska 99517
We take all privacy complaints seriously and will investigate promptly. If you are unsatisfied with our response, you may escalate your complaint to a relevant privacy authority.
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For any further questions regarding this Privacy Policy or our data practices, please reach out to us directly at [email protected].